Automation is not a buzzword. It is an absolute requirement for any business in the 21st century to move to the next level.
As a transformation subject matter expert, when I am engaged with clients this theme comes up frequently.
For corporate clients a lot of the inefficiencies that exist is because there isn’t automation built into their process which causes duplication, time and money.
Small and medium business owners on the other hand sometimes don’t embrace automation and technology to make their lives easier, also causing time and money.
There is a perception that automation can be costly but actually there are excellent free tools that exist.
The Fourth Industrial Revolution is meant to enable extraordinary technology, if you haven’t already, start with the basics then move to the extraordinary.